Delivering

Transformation

Working in partnership with our clients, Diligenta delivers simplification through its operational, transformation and change methodologies to reimagine the customer journey and deliver our clients’ strategic goals.

Outstanding Customer Service

Diligenta aims to transform our clients operations through the continuous and disciplined application of our proven operations management method and improving customer experience.


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IT Platform Transformation

TCS BaNCS is the state of the art Life and Pensions administration platform available in market today. To date Diligenta has migrated over 18 million policies from over 25 legacy policy administration platforms to TCS BaNCS.

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Future Proof Solutions

Diligenta aims to minimise our clients' exposure to risk, and deliver increased productivity through robust operational management. Diligenta delivers innovation, digitisation and automation to ensure a truly multi-channel experience.

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